Locksmith: FAQ on Prices, Emergency Service & Reputable Providers

Answers on prices, emergency service, and reputable locksmiths in Switzerland and Germany — including tips for comparing offers and avoiding bait offers.

Emergency & Help

What to do if the door is slammed shut or the key is lost?

First check whether a spare key is with neighbors or a window is open. If not, contact a reputable locksmith and clarify the total price in advance, including travel and any possible surcharges.

Avoid emergency numbers from stickers in the building entrance or expensive 0900 numbers. Ask on the phone for a binding total price, a realistic arrival time, and an invoice with full company details.

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How do I recognize a reputable locksmith and avoid scams?

A reputable locksmith states a binding total price in advance (including travel and surcharges), explains the service transparently, and issues a detailed invoice. Be cautious of bait offers (“from €29”) without a clear service description or pressure to sign immediately.

Service & Process

How does KEYNOBY work?

You provide your address and situation, and we inform suitable locksmiths in your area. Providers send their offers directly in the KEYNOBY chat for comparison.

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Do I need to request locksmiths one by one, or can I compare them at the same time?

No. You submit just one request on KEYNOBY. We forward it to selected specialist companies so you can compare multiple offers and arrival times in the chat at the same time without entering the same details repeatedly.

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Is there a 24h emergency locksmith service near me?

Many locksmiths offer a 24h emergency service, especially at night, on weekends, and on public holidays. The key is to agree on a binding total price in advance, including surcharges and travel.

Also ask for the estimated arrival time and confirm whether non-destructive opening is possible. Reputable providers explain surcharges transparently and issue an invoice with full company details.

Costs & Offers

How much does a locksmith cost (e.g., for a door opening)?

A simple daytime door opening often costs around 90–150 EUR in Germany and about 140–220 CHF in Switzerland. The final price depends, among other things, on the time (night/weekend/public holiday), travel distance, the door status (closed/locked), and any materials—so always agree on a binding total price in advance.

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How quickly do I receive a price quote?

Partners are notified immediately. In most cases, you receive the first responses within minutes, depending on the time of day and demand in your area.

What should I look for when comparing locksmith offers?

Don’t compare price alone—compare the full scope: a binding total price including travel and surcharges, a realistic arrival time, and a clear service description. Also look for transparent invoice details and avoid bait offers without a clear service description.

  • Get the total price in writing: including travel, surcharges, and VAT.
  • Scope of work: door simply closed or locked—and whether non-destructive opening is possible.
  • Material costs (e.g., cylinder) only if needed—approve beforehand.
  • Compare arrival/response time realistically.
  • Request an invoice with full company details and transparent line items.
  • Avoid bait offers without a clear service description and surcharges.

Prices & Costs (general)

How much can a locksmith cost at most?

There is no fixed “maximum price.” What matters is agreeing on a binding total price in advance (including travel and surcharges) and avoiding bait offers without a clear service description.

Surcharges are common at night, on weekends, or on public holidays. Ensure surcharges are transparent and comprehensible.

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How much does a job like a safe opening or lock replacement cost?

Such specialized jobs are usually more complex than a simple door opening and are priced individually. The final price depends on lock/safe type, effort, time, and travel distance.

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What does an emergency locksmith cost at night or on weekends?

Outside regular working hours, surcharges usually apply. Their amount depends on region, time, and urgency.

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Payment & Insurance

Do you have to pay a locksmith immediately?

Payment is often made on site in cash or by card. That is not automatically suspicious — what matters is a detailed invoice with the full company address.

Which insurance covers locksmith costs?

Household contents or liability insurance often cover costs in cases of theft or burglary damage. Check your policy for service add-ons covering emergency openings.

Duration & Performance

How long does a locksmith job take?

It depends on the task: a simple door opening often takes only a few minutes. For safes, defects, or multi-point locks, it can take significantly longer.

Keys & Security

Can high-security keys with a security card be duplicated?

Yes, provided you present the security card or proof of ownership. Duplication depends on the locking system. KEYNOBY partners will advise you in the chat.

Can locksmiths duplicate modern car keys?

Many specialized companies can program car keys with transponders. Simply state the car brand and year of manufacture in your KEYNOBY request.

Support & Security

How does KEYNOBY vet locksmiths before onboarding?

KEYNOBY manually vets every partner company before activation. We check verifiable company data, availability, and transparent pricing information.

How secure is the online communication and booking process?

Communication takes place via the encrypted KEYNOBY chat. This ensures all price agreements are documented in writing, providing additional security compared to verbal agreements.

Who helps with problems involving a locksmith?

Should there be any questions after booking, KEYNOBY support assists you via email in the neutral clarification with the service provider.

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