How does KEYNOBY work?
You enter your address and your situation, and we inform suitable locksmiths near you. Providers send their offers directly in the KEYNOBY chat so you can compare them at your leisure and choose the right partner.
Frequently asked questions about KEYNOBY
Everything you need to know about comparing locksmiths in Switzerland and Germany — from request to booking.
General questions
Do I need to fill out a separate form for each locksmith?
No. You submit one request—KEYNOBY automatically forwards it to all selected locksmiths. Your situation description is preserved so you don't have to explain the same details multiple times.
Is KEYNOBY available around the clock?
Yes. The platform is available 24/7, so you can arrange help immediately even at night or on holidays.
Costs & offers
What does a locksmith cost through KEYNOBY?
Each quote comes directly from locksmiths. KEYNOBY does not set prices and does not earn from hidden surcharges. You see the offers transparently in chat and can compare day, night, or weekend surcharges before accepting.
How quickly do I receive a price quote?
Partners are notified immediately. Typically you receive the first responses within minutes—depending on the time of day and demand in your area.
Can I review multiple offers at the same time?
That's exactly the advantage of KEYNOBY. You see all responses collected in your chat, including price, travel time, and any additional services.
Preparation & process
Which information should I have ready?
Describe as precisely as possible what happened (e.g. door slammed, key lost, safe opening). Have your ID ready—many locksmiths require proof of ownership or identity upon arrival.
Can I schedule an appointment instead of an emergency?
Yes. In your description, simply mention that it is a planned job (e.g. lock replacement or security consultation). Providers will suggest suitable time slots.
Which regions does KEYNOBY cover?
We currently cover Switzerland and Germany. In both countries we are continuously expanding the partner network. Just start a request—we immediately show whether partners are already available or when your area will be enabled.
Security & support
How does KEYNOBY select locksmiths?
All partners are manually vetted before activation. We focus on experience, reliability, and transparent communication—only selected providers are admitted to the platform.
Is my data secure in the KEYNOBY chat?
Yes. Your communication and offer details remain in the protected area of the platform. You can always review which prices were agreed and which messages were exchanged.
Who can I contact if there are problems?
If you have questions after booking, you can reach KEYNOBY support directly by email. We help you resolve any issues with the locksmith.